MYRIAM BARNES GODFREY
4343 Anderson Avenue
Oakland, CA 94619
(510)482-5476 (home)
(510)643-2782 (office)
myr@socrates.berkeley.edu
http://www.well.com/user/rld/myriam/myriam.html

PROFESSIONAL SKILLS

Novell and Windows NT System Administration
Network Design and Support
Excellent Hardware and Software Support Skills with a wide range of hardware and software
Web Site Design and Administration
Macro Programming Skills with WordPerfect, Excel, 1-2-3 and WordBasic

PERSONAL SKILLS

Ability to learn rapidly and synthesize information quickly
Demonstrated ability to solve problems quickly and thoroughly
Excellent trainer: able to convey complex concepts to people of widely varying skill levels
Ability to build excellent relationships with clients and vendors
Excellent writing skills

WORK HISTORY
CSM, UC/Berkeley, Berkeley, CA 94720 4/97-Present
System Administrator
Hardware, software and network support of one drop in lab and an instructional facility, as well as support of 4 Netware (3.12 and 4.11) servers and 1 NT 4.0 server. Mixed environment of Macs, Windows 95 and Windows NT machines. Planned and implemented migration to server based installation of Windows '95 in an instructional facility. Implemented multi-boot machines for programmers with Windows NT, 95 and 3.11. Provided support for faculty, staff and students on Microsoft Office, Corel Suite, E-Mail, Internet Applications.

Siena Hill, Danville, CA 94587 11/96-3/97
Systems Administrator
Systems administrator for multi server Windows NT 3.51 network. Support for Lotus Notes version 4.0 and 4.5. Supported Windows 95 using TCP/IP, Microsoft Office Suite for Windows 95, Lotus SmartSuite for 95 and remote home offices using Dial Up Networking (PPP).

Northern California Cancer Center, Union City, CA 94587 5/93-11/96
PC Support Specialist
In house hardware and software support for 100 node Novell 3.11 and 4.0 network with TCP/IP connectivity to HP/UX and MPE. Primary hardware support for workstations (Macs and PCs) Installed and implemented Windows on LAN. Planned and gave individual and group trainings in Windows, GroupWise, WordPerfect and other applications. Setup Internet connectivity using TCP/IP with a GroupWise SMTP gateway. Systems administrator for Novell 3.11, 4.0 and LanManager 2.11 network including troubleshooting network problems, configuration, hardware and workstation support. Assisted in migration from LanManager to Novell network including updating and installing hardware and software. Wrote and received grant from National Library of Medicine for an upgrade of Internet Connectivity. Created and Administered Web Site.

The Trust for Public Land, San Francisco, CA 94105 12/90-5/93
Microcomputer Support Specialist
In house hardware and software support for 100 node Novell 3.1 network. Specified, purchased and installed new and upgraded hardware and software. Provided support for applications (Windows 3.0 and 3.1, Excel, Lotus 1-2-3, WordPerfect, Q&A;, PageMaker, FoxPro and Micrografx products)Formulated and gave trainings for individuals and groups. Helped to plan and implement large scale implementation of Windows for multiple offices. Designed, wrote and implemented two custom applications in Excel for use by finance people in 6 offices. Primary support person for graphic designers including support of a Tops network of Macintosh's

Abar Personnel for Levi-Strauss & Co, San Francisco, CA 94105 9/90-11/90
Workstation Support Specialist
Support for hardware and software in the End User Computing Group. Worked exclusively with data migration for the sales department using Close-Up Customer. Installed new machines, trained end users on basic operations and provided follow up support.

Desktop Products, Emeryville, CA 2/88-9/90
Technical Support Specialist
Phone and administrative support for value added reseller of computers. Provided technical support to Fortune 1000 customers and acted as primary contact for hardware, software and network issues. Set up profitable non warranty service center and handled warranty claims for defective products to major vendors. Provided internal support and training for technical and sales staff. Wrote macros in Lotus 1-2-3 for data processing area.

EDUCATION
BA, English and Philosophy, Phi Beta Kappa, Wells College, Aurora, NY. Technical Training in Netware 3.11 and 4.0 (System Administrator, Service and Support, 4.0 Systems Administrator), Windows NT (Installation and Administration), Lotus Notes (System Administrator 4.0), AutoCAD, Windows, Excel, PageMaker and Macintosh Support. Programming class in Pascal.

COMMUNITY SERVICE
St. Theresa's RC Church: Web Site design and installation Allendale Recreation Center: Installed and upgraded 15donated Windows 95 machines for use as an after school center Davis Street Center: Create and Install client tracking database. DES Action: Hardware specification and installation, data transfer from Macintosh to Windows PC. Trained staff in use of new software, hardware. Family Violence Law Center: Hardware and Software support. Wrote database application for custom reporting to state and local agencies. Common Counsel: Hardware and Software Support. Assisted in the migration from DOS to Windows, including application reccomendation with sensitivity to financial consideration. Mikeljohn Civil Liberties Institute: Hardware and Software support. Ported 15,000 name mailing list from Unix to DOS based software. Asian Women's Shelter: Set up small peer to peer Macintosh network. World Institute on Disability: Needs analysis and system specification.

References Available on Request